Sales Account Manager

Who We Are

At Freshpet, our goal is to change the way people nourish their pets forever.  We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet.  IT’S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH!

What You Will Do

We are seeking a hands-on, action-oriented Account Manager to drive execution and grow our Neighborhood Pet (NHP), Farm & Feed, and independent retail business. This highly field-based role requires regular travel to support regional accounts, distributor partners, and retail locations.

The Account Manager will own in-store execution, expand distribution, and build strong relationships across HQ accounts, store teams, and distributor partners. This role also serves as a key link between the field and internal teams to ensure consistent, high-quality execution.

Success in this role means growing distribution, improving retail execution, and delivering consistent sales growth across the territory.

How You Will Make an Impact

Manage a portfolio of Neighborhood Pet and Farm & Feed accounts to drive sales velocity by optimizing assortment and placement

Identify and execute opportunities to expand distribution with optimal assortment and grow in-store presence

Support new store acquisition and expansion within existing accounts

Distributor and account support

Build strong working relationships with store managers, regional contacts, and distributor partners

Partner with distributor representatives to improve key retail metrics and account penetration

Train and educate distributor reps and store teams on Freshpet products, merchandising standards, and product superiority

In-store execution and performance

Execute retail priorities to ensure strong in-store presence and performance

Audit stores regularly to ensure compliance with planograms (POG), in-stock levels, and chiller conditions

Identify and resolve execution gaps including out-of-stocks, voids, and merchandising concerns

Ensure strong in-store standards are consistently met, including POG standards, new item placement and rapid distribution build

Cross-Functional Coordination

Partner with internal teams and own coordination (sales, marketing, operations) to ensure alignment with retail strategies and execution

Proactively identify and help resolve execution issues to maintain strong in-store presence

Share insights to improve processes and retail performance

Performance tracking and insights

Use available tools (Nielsen, Power BI, internal reporting) to track performance and identify areas for improvement

Monitor key performance indicators including distribution, velocity and in-stock levels

Share field insights and opportunities to improve retail conditions

What You Will Bring

• Bachelor’s degree in business, Marketing, or related field (or equivalent experience)
• 2–5 years of experience in CPG, retail, or sales (pet or perishable experience a plus)
• Willingness to travel frequently (50–70%) and spend significant time in the field
• Strong work ethic with a hands-on, roll-up-your-sleeves mindset
• Ability to build relationships quickly and communicate effectively at the store and distributor level
• Basic analytical skills and familiarity with Microsoft Office (experience with Nielsen, Salesforce, or Power BI a plus)
• High level of ownership, accountability, and desire to learn and grow within the organization

What Success Looks Like

•             Expanded distribution and in-store presence across the territory

•             Strong in-store execution with high compliance and minimal out-of-stocks

•             Improved sales velocity across key accounts

•             Strong relationships with store teams and distributor partners

What We Offer

The range for this position is:  $75,000 - $95,000

At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more!

Our Commitment to a Diverse Workforce:

Freshpet is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

Disclaimers

The salary range provided above is the range of the wages that we will pay for the listed position.  A final determination on the wages within this range is based on a number of non-discriminatory factors, including but not limited to the required work location, previous work experience, skill set, and wage rates for comparable positions.

Freshpet is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Freshpet via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Freshpet. No fee will be paid in the event the candidate is hired by Freshpet as a result of the referral or through other means.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.